Theta Lake Privacy Policy

This Theta Lake, Inc. Website Privacy Policy (“Privacy Policy”) applies to our various websites and services located or accessed at http://www.wordpress-1141681-3971679.cloudwaysapps.com (“Services”), which is owned and operated by Theta Lake, Inc. (“THETA LAKE,” or “we” or “us”). We recognize and respect your privacy. This Privacy Policy explains how we collect, use and disclose personally identifying information (“Personal Information”) as well as other data and information that you provide to us or we gather through the Services.

We reserve the right to change this Privacy Policy from time to time without notice to you. You should check here periodically to review the current Privacy Policy, which is effective as of the revision date listed above. Your use of the Services and submission of any information, including Personal Information, to us constitutes acceptance and understanding of this Privacy Policy.

Collection of Your Information

Depending on how you use our Services, we may collect, store and process, on your and/or if applicable your organization’s behalf, any data or information (including Personal Information) transmitted to us directly from you or your organization including through the Services and our third-party partners and service providers. Your information we collect includes: 

• Your contact and account related Personal Information (such as name, addresses, email addresses, telephone numbers, occupation and information imported from social log in permissions granted to us);
• Information contained in legal agreements including transaction-related information (such as invoices and orders, credit card or other preferred means of payment, billing information, credit card number, expiration date, billing address and/or a history of purchases through our Services);
• Information posted by you to the Services (such as comments, suggestions, feedback, opinions, or media); 
• Information you submit to us in the form of an email or via any function within the Services (such as requests for demos, contact forms, job postings, etc.);
• Information you provide to us as part of an employment application (name, email, phone, resume, work history, etc.);
• “Usage Data” collected, aggregated and anonymized, by us pertaining to your interaction with the Services which includes, but is not limited to, performance of the Services, metrics and other measures of your use of the Service and its operation; and
• Information you provide to us while registering for, or as a part of participation in, our tradeshows, webinars, seminars and conferences, whether in-person or virtually.

How We Use Your Information

We collect, store and use the information as well as Personal Information you provide to us in various ways, always in accordance with this Privacy Policy, as follows:

• To operate and improve the Services to better understand how users access and use the Services;
• To create user profiles, authenticate visitors and users to the Services and administer accounts;
• To generate de-identified and aggregated Usage Data for any lawful purpose;
• To conduct research about your use of our Services;
• To communicate with you and to respond to your inquiries or requests including for our products and services and other customer-service-related purposes;
• To evaluate business opportunities; 
• To provide you with information about our products and services that we believe you may find of interest, including to send you mailing lists, and marketing and promotional e-mails, as well as our materials such as whitepapers, webinars, videos, solution overviews, integration briefs, case studies and reports offered on our website;
• To personalize content and advertisements we provide to you;
• To respond to employment applications. If you decide to apply for a job with us, you may submit your Personal Information and resume online. If you apply for a job with us through a third-party platform (such as Indeed or LinkedIn), we will collect certain Personal Information you make available to us through such third-party platform; 
• To provide customer support and technical assistance for our Services, including through the chat application available in the Services; and
• We automatically collect through the Services information that is often not personally identifying, such as the website from which visitors came to the Services, Services visitors’ IP address, browser type and other information relating to the device through which they access the Services. We may combine this information with the Personal Information we have collected from you.

For clarity, we do not make any warranty, express, implied or otherwise, that we will be able to prevent loss, misuse, unauthorized access to, or alteration of information you provide to us. You make any disclosure of information to us at your own risk.

How We Share and/or Disclose Your Information

We may share or disclose your information, including Personal Information, to third parties for the following purposes:

• In aggregated, or non-personally identifying, forms about our users of our Services for marketing, advertising, research or other reasonable business purposes. For example, we may share information publicly to show trends about the general use of our Services;
• To provide you with information relating to products or services that you have requested or that we believe you may find of interest;
• In response to a subpoena or other legal process by a governmental entity or third party, or if otherwise required by law;
• To protect or enforce our rights including with respect to our assets and properties; 
• In the event of the sale or dissolution (bankruptcy) of assets, in whole or in part, of our business or any of its affiliates; and
• To third parties involved in the process of providing or performing functions on our behalf including with respect to aspects of the Services (e.g., such as third-party service providers (e.g., HubSpot, WordPress, etc.), contractors, payment processors (e.g., Stripe), banks, and collection agencies). 

We do not rent or sell your Personal Information to unaffiliated third parties for their marketing purposes.

Mobile phone numbers and related consents for mobile messaging will not be shared with third parties for marketing or promotional purposes.

Cookies, Beacons and Analytics

Theta Lake use technologies like cookies and pixel tags to provide, improve the functionality of, protect, and promote our website and the Services. For example, cookies help us with things like remembering your username for your next visit. You can set your browser to not accept cookies, but this may limit your ability to use the Services and our website. We use third-party service providers that set cookies and similar technologies on our website to promote Theta Lake through retargeting. You can learn more about how cookies and similar technologies work, as well as how to opt out of the use of them for advertising purposes, here.

User Content

The Services may allow users to post information. Any information that you post to the Services becomes public information and may be indexable by search engines, copied, forwarded, saved or archived by others. In addition, your name, as well as other optional information you choose to submit along with the information you post, will be publicly displayed along with your post. We are not responsible for the privacy of any information that you choose to post to the Services, or for the accuracy of any information contained in those postings. We cannot prevent such information from being used by others in a manner that may violate this Privacy Policy, the law or your personal privacy. Your posting of any content to any of the Services is subject to our Website Terms of Use.

Email Policy

We may use your email address to communicate with you about inquiries you have made about our products and services or information you have shared with us. We may send you emails from time to time about information we believe may be of interest to you. We may also send you news and offers about our products and services, or those of our chosen partners. Examples include, but are not limited to, our blog, e-book, webinars, newsletter, information about special offers, or other products or offerings.

If, at any time, you would like to stop receiving promotional e-mails, you may follow the opt-out procedures stated in the email, by using the “Unsubscribe” (or similar) link, or make a request via email to privacy@wordpress-1141681-3971679.cloudwaysapps.com. It may take a few business days for us to process opt-out requests. If you opt-out of receiving emails or promotions, we still may send you e-mails to you in accordance with this Privacy Policy, as requested by you, or in reference to other customer service purposes.

Our Commitment to Security

We have established safeguards to help prevent unauthorized access to or misuse of your information, but cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or our and our affiliated providers’ policies). To protect your privacy and security, we may use passwords or other technologies to register or authenticate you and enable you to take advantage of our Services, and before granting access or making corrections to your information. Do not provide your password to any other person.

Your Choices and Rights

Subject to applicable law, we will make reasonable efforts to ensure your collected information is accurate and complete and we will update or correct your information as needed when notified by you. If you would like to request access to your information including to verify, identify any inaccuracies, or change or delete your information, please contact us at privacy@wordpress-1141681-3971679.cloudwaysapps.com. We strive to respond to these requests within 30 days or as otherwise required under applicable law.

Whenever you directly provide us with your information, be sure it is accurate and complete. We are not responsible for any information you provide to us that is incomplete or incorrect. At any time, you may access, edit or delete information within your account. If you delete information from your account, or deactivate your account, we may retain certain information as required by law or for legitimate business purposes. We may retain cached or archived copies of your information for a certain period of time.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no parts of our Services are directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at privacy@wordpress-1141681-3971679.cloudwaysapps.com.

California Privacy Rights

If you are a resident of California and interact with us as a consumer, you have certain rights under the California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.), including to request access to and deletion of your Personal Information (as defined in the CCPA). You may exercise these rights by contacting us at privacy@wordpress-1141681-3971679.cloudwaysapps.com. We do not sell your Personal Information, but we may allow our advertising partners to collect certain device identifiers and electronic network activity that allows them to show ads within their systems that are targeted to your interests. To opt out of having your Personal Information used for targeted advertising purposes, please visit www.aboutads.info/choices.

International Users

Theta Lake is located in the United States. When you access the Services, your information may be stored on servers in the United States and may also be stored or processed in other countries by our service providers, if and to the extent compliant with law. If you are accessing the Services from outside the United States, by providing your information to the Services, you are consenting to and authorizing the transfer of your information to the United States for storage, use, processing, maintenance and onward transfer of such information to other entities, regardless of their location, in accordance with this Privacy Policy. For clarity, you are also consenting to the application of United States law in all matters concerning the Services.

Personal data collected from the European Union, United Kingdom and Switzerland will, for example, be transferred to and processed by us in the United States or another country outside of the European Union, United Kingdom and Switzerland. In such instances, we shall ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that appropriate contractual, technical, and organizational measures are in place such as the Standard Contractual Clauses approved by the EU Commission or such other mechanism approved by applicable authority.

How to Contact Us

While we strive for error free performance, we cannot always catch an unintended privacy issue. As a result, we encourage your questions and comments about any privacy concerns. Please direct them to us by an email to: privacy@wordpress-1141681-3971679.cloudwaysapps.com. 

Last updated: July 22, 2025.